Last updated: May 12, 2026

1. Introduction

BH Labs (“we”, “us”, or “our”) operates bh-labs.com (the “Site”). This Privacy Policy describes how we collect, use, and protect information when you visit our Site or submit information through our forms.

2. Information We Collect

We collect the following types of information:

Contact information you provide: name, email, phone number, company/property name, role, and location, submitted via our contact forms.
Property and project details: information you provide about your property type, size, occupancy, athletic program, residential community, or similar context needed to assess fit for our Recovery Pod solutions.
Automatically collected data: IP address, browser type, device information, pages visited, and referral source via cookies and analytics tools (e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag).
Marketing attribution data: UTM parameters from ad campaigns to attribute leads to the correct source.

3. How We Use Information

Respond to your inquiries and provide proposals or ROI projections.
Schedule consultations and demos.
Send relevant marketing and product updates (you can opt out at any time).
Measure and improve our advertising campaigns and Site performance.
Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers (CRM, email marketing, hosting, analytics) who assist us in operating the Site and communicating with you.
Advertising platforms (Google, Meta, LinkedIn) for conversion tracking and campaign optimization.
Legal authorities when required by law.

5. Cookies and Tracking

We use cookies and similar technologies to analyze Site traffic, personalize content, and measure advertising effectiveness. You can control cookies via your browser settings or our cookie consent banner.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications.
Opt out of the sale or sharing of personal information (CCPA).

To exercise these rights, contact us at the address below.

7. Data Retention

We retain contact form submissions and related lead data for as long as necessary to evaluate the inquiry, fulfill the engagement, and comply with legal requirements.

8. Security

We use industry-standard measures (SSL/TLS, secure hosting, access controls) to protect your information. No method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

BH Labs
Email: [email protected]
Phone: (954) 870-5814Home Hotels & Resorts Fitness & Sports Clubs